Managed IT Services
Ongoing support covering monitoring, patching, backup checks, and user helpdesk for day-to-day operations.
Good for:
Businesses that need consistent support without hiring a full internal IT team.
Typical deliverables:
- Device and system monitoring setup
- Patch and maintenance schedule
- Backup verification routine
- Support response process and reporting
Typical outcomes:
Fewer incidents, predictable IT costs, better visibility.
IT Consultancy
Vendor-neutral advice, planning, and technical problem solving aligned to your budget and business priorities.
Good for:
Owners and managers who need clear guidance before spending on IT changes.
Typical deliverables:
- Current-state risk and capability review
- Roadmap with phased priorities
- Technical option comparison
Typical outcomes:
Clear roadmap, better decisions, reduced risk.
VoIP / Business Calling
SIP trunk and hosted PBX design, call routing, number management, and handset support for reliable calling.
Good for:
Businesses replacing legacy phone systems or needing flexible call handling.
Typical deliverables:
- Call flow and routing plan
- Number porting and provisioning support
- PBX feature configuration
- Basic user training
Typical outcomes:
Reliable calling, cost control, easy changes.
Security
Practical baseline hardening including MFA rollout, access controls, and endpoint security fundamentals.
Good for:
SMBs that need better protection but want a manageable, staged approach.
Typical deliverables:
- Account and access policy updates
- MFA rollout plan and implementation
- Endpoint protection baseline checklist
Typical outcomes:
Reduced breach risk, better security posture.
Security Audits
Targeted review of identities, devices, networking, backups, and Microsoft 365 posture.
Good for:
Businesses wanting objective findings before remediation work.
Typical deliverables:
- Findings report with risk ratings
- Prioritised remediation actions
- Quick-win controls list
Typical outcomes:
Clear findings and a practical action plan.
Wireless / Wi-Fi
Light site survey, design, optimisation, and troubleshooting to improve coverage and performance.
Good for:
Offices, retail, and mixed-use spaces with inconsistent connectivity.
Typical deliverables:
- Coverage and interference assessment
- Access point placement plan
- Channel and power optimisation
Typical outcomes:
Stable Wi-Fi and fewer dropouts.
Microsoft 365 (M365)
Setup, migration, mail, Teams, SharePoint, and identity basics for secure collaboration.
Good for:
Teams that want to standardise communication and file sharing in one platform.
Typical deliverables:
- Tenant and licensing baseline setup
- Mailbox and file migration plan
- Teams/SharePoint structure guidance
- Identity and access hardening basics
Typical outcomes:
Smooth collaboration and secure access.
IT Governance (SMB-friendly)
Simple governance foundations without enterprise overhead: policies, controls, and repeatable routines.
Good for:
Growing teams that need consistency for onboarding, assets, and operational change.
Typical deliverables:
- Core policy templates
- Asset register structure
- Onboarding/offboarding checklist
- Light change control process
Typical outcomes:
Fewer surprises and repeatable processes.
Desktop/Laptop Procurement and Support
Guidance on selecting hardware, sourcing, setup, and lifecycle support across your device fleet.
Good for:
Businesses replacing ad-hoc device purchases with consistent standards.
Typical deliverables:
- Device standard recommendations
- Procurement and rollout support
- Baseline setup and handover checklist
Typical outcomes:
Less downtime and a more consistent fleet.
Domains, DNS and Hosting
Domain ownership, DNS hygiene, email DNS records, and hosting basics to reduce preventable outages.
Good for:
Businesses with unclear domain ownership or frequent email and website DNS issues.
Typical deliverables:
- Domain registrar and ownership review
- DNS zone tidy-up and documentation
- Email DNS records validation (SPF, DKIM, DMARC)
Typical outcomes:
Fewer outages, clean ownership, safer configs.
Web Design, SEO and Analytics
Simple websites, search fundamentals, analytics setup, and measurement tracking for business visibility.
Good for:
SMBs that need a practical online presence with measurable results.
Typical deliverables:
- Lean website or landing page build
- Basic on-page SEO implementation
- Analytics and conversion event setup
Typical outcomes:
Measurable traffic and better search visibility.
Targeted Ads and Conversion Tracking
Google Ads and Facebook Ads foundation setup, pixel events, and conversion tracking to measure outcomes.
Good for:
Businesses running ads that need better attribution and campaign visibility.
Typical deliverables:
- Campaign account baseline setup
- Pixel and event implementation
- Lead/conversion tracking map
Typical outcomes:
Measurable campaigns and reliable lead tracking.
Marketing (Facebook, Google) - setup and tracking
Foundational channel setup and measurement support, focused on consistency rather than creative agency work.
Good for:
Small teams who want structured marketing basics they can operate internally.
Typical deliverables:
- Channel account structure and setup
- Audience and objective alignment workshop
- Tracking dashboard baseline
Typical outcomes:
Consistent presence and measurable results.