Services

Pick what you need: fully managed support or targeted projects. We can start small, fix immediate pain points, and scale support as your business grows.

Managed IT Services

Ongoing support covering monitoring, patching, backup checks, and user helpdesk for day-to-day operations.

Good for:

Businesses that need consistent support without hiring a full internal IT team.

Typical deliverables:

  • Device and system monitoring setup
  • Patch and maintenance schedule
  • Backup verification routine
  • Support response process and reporting

Typical outcomes:

Fewer incidents, predictable IT costs, better visibility.

IT Consultancy

Vendor-neutral advice, planning, and technical problem solving aligned to your budget and business priorities.

Good for:

Owners and managers who need clear guidance before spending on IT changes.

Typical deliverables:

  • Current-state risk and capability review
  • Roadmap with phased priorities
  • Technical option comparison

Typical outcomes:

Clear roadmap, better decisions, reduced risk.

VoIP / Business Calling

SIP trunk and hosted PBX design, call routing, number management, and handset support for reliable calling.

Good for:

Businesses replacing legacy phone systems or needing flexible call handling.

Typical deliverables:

  • Call flow and routing plan
  • Number porting and provisioning support
  • PBX feature configuration
  • Basic user training

Typical outcomes:

Reliable calling, cost control, easy changes.

Security

Practical baseline hardening including MFA rollout, access controls, and endpoint security fundamentals.

Good for:

SMBs that need better protection but want a manageable, staged approach.

Typical deliverables:

  • Account and access policy updates
  • MFA rollout plan and implementation
  • Endpoint protection baseline checklist

Typical outcomes:

Reduced breach risk, better security posture.

Security Audits

Targeted review of identities, devices, networking, backups, and Microsoft 365 posture.

Good for:

Businesses wanting objective findings before remediation work.

Typical deliverables:

  • Findings report with risk ratings
  • Prioritised remediation actions
  • Quick-win controls list

Typical outcomes:

Clear findings and a practical action plan.

Wireless / Wi-Fi

Light site survey, design, optimisation, and troubleshooting to improve coverage and performance.

Good for:

Offices, retail, and mixed-use spaces with inconsistent connectivity.

Typical deliverables:

  • Coverage and interference assessment
  • Access point placement plan
  • Channel and power optimisation

Typical outcomes:

Stable Wi-Fi and fewer dropouts.

Microsoft 365 (M365)

Setup, migration, mail, Teams, SharePoint, and identity basics for secure collaboration.

Good for:

Teams that want to standardise communication and file sharing in one platform.

Typical deliverables:

  • Tenant and licensing baseline setup
  • Mailbox and file migration plan
  • Teams/SharePoint structure guidance
  • Identity and access hardening basics

Typical outcomes:

Smooth collaboration and secure access.

IT Governance (SMB-friendly)

Simple governance foundations without enterprise overhead: policies, controls, and repeatable routines.

Good for:

Growing teams that need consistency for onboarding, assets, and operational change.

Typical deliverables:

  • Core policy templates
  • Asset register structure
  • Onboarding/offboarding checklist
  • Light change control process

Typical outcomes:

Fewer surprises and repeatable processes.

Desktop/Laptop Procurement and Support

Guidance on selecting hardware, sourcing, setup, and lifecycle support across your device fleet.

Good for:

Businesses replacing ad-hoc device purchases with consistent standards.

Typical deliverables:

  • Device standard recommendations
  • Procurement and rollout support
  • Baseline setup and handover checklist

Typical outcomes:

Less downtime and a more consistent fleet.

Domains, DNS and Hosting

Domain ownership, DNS hygiene, email DNS records, and hosting basics to reduce preventable outages.

Good for:

Businesses with unclear domain ownership or frequent email and website DNS issues.

Typical deliverables:

  • Domain registrar and ownership review
  • DNS zone tidy-up and documentation
  • Email DNS records validation (SPF, DKIM, DMARC)

Typical outcomes:

Fewer outages, clean ownership, safer configs.

Web Design, SEO and Analytics

Simple websites, search fundamentals, analytics setup, and measurement tracking for business visibility.

Good for:

SMBs that need a practical online presence with measurable results.

Typical deliverables:

  • Lean website or landing page build
  • Basic on-page SEO implementation
  • Analytics and conversion event setup

Typical outcomes:

Measurable traffic and better search visibility.

Targeted Ads and Conversion Tracking

Google Ads and Facebook Ads foundation setup, pixel events, and conversion tracking to measure outcomes.

Good for:

Businesses running ads that need better attribution and campaign visibility.

Typical deliverables:

  • Campaign account baseline setup
  • Pixel and event implementation
  • Lead/conversion tracking map

Typical outcomes:

Measurable campaigns and reliable lead tracking.

Marketing (Facebook, Google) - setup and tracking

Foundational channel setup and measurement support, focused on consistency rather than creative agency work.

Good for:

Small teams who want structured marketing basics they can operate internally.

Typical deliverables:

  • Channel account structure and setup
  • Audience and objective alignment workshop
  • Tracking dashboard baseline

Typical outcomes:

Consistent presence and measurable results.

Not sure what you need?

Tell us what is not working and we will propose the simplest fix.

Contact us